Visitors and the PayPal gateway

This topic describes the process that visitors complete to register for your paid events if you set up a payment gateway through PayPal Express Checkout.

If you set up a payment gateway through Authorize.net, see Visitors and the Authorize.Net gateway.

Note The images here are based on a calendar that uses the 3 Columns view for the main calendar spud and open sign-up events. The process is the same for all views; however, the appearance varies slightly for each.

Part 1: Sign up

On the main calendar, the visitor finds the event and clicks Sign Up. (On some views, you open the event details to get access to the Sign Up link.)

Part 2: Submit payment

If you use the PayPal Express Checkout gateway, visitors can choose to pay by credit or debit card or through their personal PayPal accounts.

With either payment method, the visitor is directed to the appropriate form on the PayPal site to complete the payment details. For example, if the visitor chooses to pay by credit card, the Don’t have a PayPal account? section is expanded.

The payment process

1. The visitor enters name and email address, and then clicks the button for the payment method he wants to use.

2. The visitor is directed to the PayPal site. Depending on the payment option, the visitor is prompted to log in to a PayPal account, or to complete the payment as a guest.

Payment page when visitor chooses to pay by credit card

Payment page when visitor chooses to pay through PayPal

3. After confirming the payment in the PayPal system, the visitor is returned to the Trumba site to complete the order.

Part 3: Receive confirmation

1. After the visitor completes the payment process, Trumba displays a confirmation message with a transaction ID.

2. The confirmation is also sent to the email address that the visitor signed up with.

If you allowed enabled auto-refunds on cancel when you set up the event, the confirmation email includes an option to cancel the registration.