Billing & Accounts

Billing & Accounts

Frequently Asked Questions

For customers that prefer invoice billing, payment methods include credit card, ACH, and check. Customers can also put a credit card on file for automated billing at the interval you choose.

If you have a 30-day free trial account, sign in and click Buy Now toward the top of the page. We accept payment online by Visa, MasterCard, and American Express.

You can change your credit card information (and other account information) at any time when you are signed in to your account. Click Account Settings in the upper-right area of the calendar pages.

You can change your email address (and other account information) at any time when you are signed in to your account. Click Account Settings in the upper-right area of the calendar pages.

You can change your password (and other account information) at any time when you are signed in to your account. Click Account Settings in the upper-right area of the calendar pages.

If you're interested in purchasing multiple subscriptions, please contact Sales.

Please contact Sales and we will work with you to develop an SLA.

We offer price protection for group purchases, as well as the convenience of pre-payment. Contact Sales for more information.

We do not offer these discounts currently as we feel that Trumba is competitively priced for the services it provides.

A page view is any view of event information, including calendars, event details, and promotion spuds. Trumba account subscription includes unlimited page views at no additional charge.

While you are signed in to your account, click Account Settings in the upper-right area of the calendar pages. In the Account Settings form, under Subscription Information, for Subscription Type, click Cancel my account. You can also cancel by contacting Sales.

If you use a credit card to purchase Trumba Connect subscriptions and close your account within 30 days of purchase, we automatically credit the full amount to your card.

You can contact us by email at billings@corp.trumba.com, or call 1-206-696-7203 to leave a message for a support representative. Billing support is available from 9:00am to 5:00pm, Monday to Friday, Pacific Time.

Contact Billing & Accounts

We're here to help. Emails, form submissions, and phone messages are actively monitored during business hours and the appropriate individual will respond soon.

Call Billing & Accounts
1.206.696.7203
Email Billing & Accounts
billings@corp.trumba.com
Billing & Accounts Inquiry

For Billing or Accounts inquiries, submit the form below or email the same answers to billings@corp.trumba.com.

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World Class Support

Implementation and Support Services

All subscriptions come with dedicated support and two hours of implementation services.

On-shore support through the life of the subscription.
2 free hours of implementation services with option to purchase more.
Support staff have installed hundreds of Trumba calendars within all industries.